Shipping Policy

SHIPPING TIMES

Our orders usually take 12-25 business days to arrive at their destination - depending mainly on the product and destination.

Our products are prepared for shipment after the orders are made, therefore usually have a 3-5 day processing time before leaving the warehouse. Most of our products are shipped from our facilities overseas, taking 7-19 business days to reach their destination once they are processed.

However, you can be assured that we do everything in our power to get the items to you as quickly as possible, and you will find that in many cases you will receive your new items quicker than this.

In order to ensure minimum shipping times, please make sure all shipping information you provide is correct and accurate. High Grabity cannot be held responsible for items shipped to wrong addresses provided by the customers. 

All of the orders have tracking codes, which are provided via email as soon as the products are shipped.

 

FULL SATISFACTION GUARANTEE

If for any reason, shipping time takes longer than 6 weeks to arrive, we will give you a full refund for the product should you decide to return it once arrives.

 

SHIPPING RATES

Shipping rates vary based on the product (size and weight), destination and store promotion. However, be on the lookout for the FREE SHIPPING discounts we have every now and then.

If applicable, the final shipping cost will be displayed in the checkout process - after entering your shipping address and before you commit to paying.

 

If you have any questions regarding our Shipping Policy please don't hesitate to contact us at support@highgrabity.com or via the Contact Us page on our website.